Frequently Asked Questions

Customer FAQs

• 1. How long does an interior design project take? ▼

  Project timelines vary based on scope and complexity. A typical residential project may take 4-12 weeks, while commercial projects can take longer. We provide detailed timelines during the initial consultation based on your specific requirements.

• 2. Do you provide furniture and materials? ▼

  Yes, we can source and procure furniture, materials, and accessories for your project. This can be included in the project scope. We work with trusted vendors to ensure quality and competitive pricing.

• 3. What is included in the consultation? ▼

  Our consultation includes an initial meeting, space assessment, design recommendations, and a preliminary design concept. We discuss your vision, budget, timeline, and preferences to create a tailored design plan.

• 4. Can I see examples of your previous work? ▼

  Absolutely! We have a portfolio of completed projects that we can share during our consultation. You can also visit our gallery page to see examples of our work across different styles and spaces.

• 5. How much does an interior design project cost? ▼

  Project costs vary significantly based on scope, size, and materials chosen. We provide detailed quotes after the initial consultation. Our pricing is transparent with no hidden fees. Basic projects start from ₹3 lakh, while comprehensive home makeovers can range from ₹10-20 lakh or more.

• 6. What payment methods do you accept? ▼

  We accept various payment methods including bank transfers, credit/debit cards, and UPI. Payment schedules are typically structured in milestones aligned with project progress.

• 7. Do you offer payment plans? ▼

  Yes, we offer flexible payment plans for larger projects. We can structure payments across project milestones to make the process more manageable. Discuss your preferences during the consultation.

• 8. Are there any hidden costs? ▼

  No, we believe in transparent pricing. All costs are clearly outlined in your project quote, including design fees, materials, labor, and any additional services. We discuss any potential additional costs upfront.

• 9. How does the design process work? ▼

  Our process begins with a consultation where we understand your needs. Then we create design concepts, get your approval, source materials, and manage installation. We keep you informed at every step and handle all coordination.

• 10. Can I be involved in the design decisions? ▼

  Absolutely! We encourage your involvement throughout the process. Your input and preferences guide every decision. We present options and work collaboratively to ensure the final design reflects your vision.

• 11. What if I want to change something during the project? ▼

  We understand that preferences can evolve. We accommodate changes when possible, though some modifications may affect timeline and budget. We discuss any changes and their implications before proceeding.

• 12. Do you provide 3D visualizations? ▼

  Yes, we provide 3D renderings and visualizations so you can see how your space will look before implementation. This helps ensure everyone is aligned on the design direction.

• 13. What areas do you serve? ▼

  We currently serve major cities across India. Please check our locations page or contact us to confirm service availability in your area. We're continuously expanding our service coverage.

• 14. Do you offer warranty on your work? ▼

  Yes, we provide warranties on our workmanship and materials. Warranty terms vary by project type and are detailed in your project agreement. We stand behind the quality of our work.

• 15. What happens after project completion? ▼

  After project completion, we conduct a final walkthrough to ensure everything meets your expectations. We provide maintenance guidelines and remain available for any questions or support you may need.

• 16. Do you handle permits and approvals? ▼

  We can assist with necessary permits and approvals for your project. However, the responsibility and costs for permits typically rest with the property owner. We guide you through the process.

Partner FAQs

• 1. How do I become a partner? ▼

  Register as a partner, complete your profile, submit the required documents, and wait for admin verification. Once approved, you can log in, choose a membership plan, and activate your listing.

• 2. What documents are required? ▼

  You will typically need identity proof, business documents, and other verification materials requested during partner registration. Clear, valid documents help speed up approval.

• 3. How does verification work? ▼

  Our admin team reviews your submitted documents and profile details. After review, your application is approved or rejected with a clear outcome so you know the next step.

• 4. What happens after approval? ▼

  You can log in to the partner dashboard, view membership plans, select a plan, accept the agreement, complete payment, and activate membership so your profile can go live.

• 5. How do I activate membership? ▼

  From your partner dashboard, open membership plans, select a plan, accept the agreement, and complete payment. Once payment succeeds, your membership is activated.

• 6. How will I receive project enquiries? ▼

  Qualified customer enquiries related to your services and locations appear in your partner dashboard. You can review them and respond with quotations where appropriate.

• 7. How do I manage projects from the dashboard? ▼

  Use the partner dashboard to manage enquiries, quotations, projects, milestones, payments, and updates—keeping customer communication and delivery progress organized.

• 8. How do I renew my membership? ▼

  Before your current plan expires, open membership details in your dashboard, choose a renewal plan, and complete payment to continue receiving enquiries and keeping your profile active.